# Heyra > Operational AI: we ship AI systems into production and leave your team able to run and extend them without us. Heyra builds operational AI as forward-deployed engineering. The bottleneck in most AI work is not the models but the undocumented knowledge of how a business actually runs. Heyra recovers that knowledge, ships working systems into production under the client's real constraints, and hands them over documented and owned by the client's own team. Engagements end on purpose. This file is a curated index for language models and AI agents. Prose is intentionally brief while the site copy is being finalised. ## Core - [Operational AI](https://heyra.ai/operational-ai): What operational AI is, the four levels of adoption, and the three commitments every engagement holds. - [Operational AI glossary](https://heyra.ai/operational-ai/glossary): Heyra's 20 defined terms, each with the boundary of what it is not. Also served at /glossary. Carries DefinedTermSet structured data. - [Cases](https://heyra.ai/cases): Systems shipped into production and handed back to the teams that run them. - [Industries](https://heyra.ai/industries): Where Heyra works: financial services, PE-backed portfolios, and premium brands. - [People](https://heyra.ai/people): The people behind Heyra. - [Careers](https://heyra.ai/careers): Open roles and life at Heyra. ## Cases - [Novo Nordisk Fonden](https://heyra.ai/NNF): 7x throughput: each engineer went from 5 tasks a week to 37, with the same team. - [Pas Normal Studios](https://heyra.ai/cases/pns): 90+ system breakdowns per month reduced to zero, owned by the team. - [InstallatørGruppen](https://heyra.ai/IG): 48 versions of the business consolidated to one governed platform, with an agent on the monthly close. - [DHL](https://heyra.ai/dhl): Route-by-route planning replaced by network-level optimisation; over 4% fewer kilometres. - [Bauer Media Outdoor](https://heyra.ai/bauer): AI-generated campaign imagery reaches 100% of bookings, up from a fraction. - [NTG](https://heyra.ai/ntg): Financial reporting unified across 65+ acquired entities; half the time spent on reconciliation. - [Bactolife](https://heyra.ai/bactolife): A multi-agent enrichment pipeline cuts manual research per lead by 95%. - [Danske Bank](https://heyra.ai/danske-bank): Ideas tested as working software in days instead of months, with no engineering queue. - [Connected Women in AI](https://heyra.ai/connected-women-in-ai): A full community platform live in six weeks, with no dependency afterwards. - [Carlsberg](https://heyra.ai/carlsberg): Automated error reporting turned into a repeatable route from operational data to production AI. - [NORM Insurance Group](https://heyra.ai/norm): Spreadsheets, PDFs and carrier portals replaced by one platform across the policy lifecycle. ## Industries - [Financial Services](https://heyra.ai/industries/financial-services) - [PE-backed](https://heyra.ai/industries/pe-backed) - [Premium Brands](https://heyra.ai/industries/premium-brands) ## More - [Insights](https://heyra.ai/insights): Research papers and writing from the team. - [Events](https://heyra.ai/events): Upcoming sessions and how to request a seat. - [Contact](https://heyra.ai/contact): Start a conversation. ## Contact - General: hello@heyra.io - Careers: careers@heyra.io - Press: press@heyra.io - LinkedIn: https://www.linkedin.com/company/heyra-global/